Why does my kindle won’t turn on even when plugged in?

Question

63 viewsOctober 26, 2024E-reader

Keyshawn

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I’m really frustrated with my Kindle. I’ve tried plugging it into different outlets and using different charging cables, but it still won’t turn on. I love my Kindle and I use it almost daily, so this problem is incredibly inconvenient. When I plug it in, there’s no indication that it’s charging – no light, no screen activity, nothing. I left it plugged in overnight, hoping it would come back to life, but that didn’t work either. It’s strange because this issue seemed to happen out of the blue, without any noticeable signs or warnings. I haven’t dropped the device or exposed it to any kind of damage. I feel stuck and don’t know what else to try. Can anyone explain why this might be happening and what steps I should take to figure out the root cause of the problem?

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9 Answers

Eleonore · Answer 1 · 2024-12-27T17:35:54+00:00

There’s a chance that the charging cable or adapter you’re using is malfunctioning. Even if you have tried various outlets, using the same cable or adapter won’t help. Try a new USB cable and power adapter that match your Kindle, and see if that resolves the issue.

Lashanda · Answer 2 · 2024-12-09T23:14:40+00:00

A software issue within your Kindle could be the culprit. Such glitches can arise during updates or from other software conflicts. A hard reset might help: search for the appropriate button combination for your model or contact customer support to guide you through advanced troubleshooting steps.

Harinder · Answer 3 · 2024-11-24T11:08:22+00:00

There may be hardware issues at play, like a damaged internal component such as the battery or charging port. In such situations, reaching out to Amazon customer service or taking your Kindle to a certified repair shop for a professional evaluation and repair is a good step.

Angela · Answer 4 · 2024-11-21T02:00:16+00:00

Here’s a method to reset your Kindle’s battery:
1. Press and hold the power button for 40 seconds.
2. Release the button and let the device rest for a few minutes.
3. Attempt to turn it on again while it’s connected to a charger. Many users have found this helps to rejuvenate an unresponsive Kindle.

Arvo · Answer 5 · 2024-11-19T04:28:43+00:00

An e-ink screen can occasionally get stuck, making it look like the device is unresponsive. Try applying slight pressure to the screen or gently tapping the edges. Be very careful during this process to avoid damaging the screen.

Evans · Answer 6 · 2024-11-12T04:14:50+00:00

Your Kindle possibly has a completely drained battery. Sometimes, when a battery is totally depleted, it doesn’t indicate charging immediately. Leave it plugged in for an extended period, such as 24 hours, and watch for any response.

Magnolia · Answer 7 · 2024-11-03T05:03:26+00:00

Ensure the charging port is clear of debris or lint, as this can obstruct connections. Use a soft brush or compressed air to clean it gently. This straightforward action might restore its charging capability.

Alona · Answer 8 · 2024-11-01T13:28:01+00:00

Your Kindle could be suffering from internal software glitches. Connect your Kindle to a computer via a USB cable to see if it detects the device. If it does, you might be able to restart it from the computer. This approach can sometimes bypass the unresponsiveness.

Norton · Answer 9 · 2024-11-01T01:08:07+00:00

Large amounts of data or numerous applications can sometimes cause the device to become unresponsive. If your Kindle eventually powers on, consider deleting unused apps or content to free up memory, which can improve performance and prevent similar issues.