Why is my iPhone phone app not working, and what can be causing this issue?
Why is my iPhone phone app not working, and what can be causing this issue?
Recently, I’ve been experiencing some frustrating issues with my iPhone’s phone app. Whenever I try to make a call, the app either crashes or freezes, making it impossible to dial numbers or access my contacts. Sometimes, the app doesn’t even open at all, and I’m left staring at the home screen. I’ve tried restarting my phone multiple times, but the problem persists. It’s particularly inconvenient when I need to make urgent calls, and I don’t understand why this is happening. Could it be related to recent software updates, or is there something wrong with my phone’s hardware? I feel stuck and unsure of the next steps to take to resolve this annoying problem.
5 Answers
I had the same problem, and here’s how I solved it: It was all about freeing up space and clearing out the app’s cache. Start by deleting any unnecessary apps or photos to free up storage space. Then, offload the phone app by going to Settings > General > iPhone Storage, and selecting the Phone app to offload it. Once offloaded, reinstall the app. This process gave my phone app the break it needed and it started working perfectly again.
It sounds like the phone app on your iPhone might be facing some system issues. Often, performing a hard reset can solve these types of problems. Hold down both the Sleep/Wake and Volume Down buttons simultaneously for about 10 seconds, until you see the Apple logo. If that doesn’t do the trick, check if any restrictions are enabled by going to Settings > Screen Time > Content & Privacy Restrictions. Make sure the Phone app is allowed under these settings. If all else fails, contacting Apple Support for a professional diagnosis might be your best bet.
This could be a software issue. A useful place to start is by checking for any available software updates. Navigate to Settings > General > Software Update and install if needed. You can also try closing the app completely: double-click the Home button (or swipe up from the bottom on newer iPhones) and swipe up on the Phone app to close it. Also, try resetting your iPhone’s settings, which you can do by going to Settings > General > Reset > Reset All Settings. This will not delete your data but will set your settings to default.
There are a few reasons your phone app might be having issues. First, make sure you have the latest updates installed by going to Settings > General > Software Update. Second, try a hard restart by holding the power and volume down buttons until the Apple logo appears. If these steps don’t work, consider resetting your network settings via Settings > General > Reset > Reset Network Settings. Lastly, if nothing else helps, back up your data and perform a factory reset.
Your issue might be due to corrupted app data. My suggestion would be to delete and reinstall the Phone app itself. Although you cannot delete the built-in Phone app directly, you can try offloading it: Go to Settings > General > iPhone Storage, find the Phone app and tap on ‘Offload App’. This action will save your app data but remove the app itself. After offloading, reinstall the app. If your problem persists, it’s worth considering restoring your iPhone to factory settings, but only after you’ve backed up all your important data first.