Why is my Apple Pay not working properly after housing replacement?

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Why is my Apple Pay not working properly after housing replacement?

I recently had the housing of my iPhone replaced due to some damage, and ever since, my Apple Pay has not been functioning as it should. I rely on Apple Pay for most of my day-to-day transactions, so this issue is quite inconvenient. Every time I try to use it, the payment fails or doesn’t go through, and I keep getting error messages. I’ve tried restarting my phone and ensuring that all my payment details are correct, but nothing seems to work. The housing replacement was supposed to fix my phone’s external issues, but now I’m dealing with this new problem with Apple Pay. It’s frustrating because everything else on my phone works perfectly fine, and I’m not sure if the housing replacement has somehow affected the internal components related to Apple Pay. I’m starting to regret getting the housing replaced. Has anyone else faced this problem, and what could be causing this issue with Apple Pay not working properly after housing replacement?

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From my experience, such a problem often involves both hardware and software. For some users, Apple Pay malfunctions post-repair due to improper reconnections or the phone’s structure affecting NFC signal. Here’s what I did:

  1. Scheduled an Apple Store appointment for a hardware diagnostic.
  2. Apple technicians adjusted internal shieldings and recalibrated my device, securing the NFC signal pathway.
  3. This comprehensive check by a professional finally restored my Apple Pay functionality, guiding me towards optimal repairs and configurations.
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I’ve encountered this issue as well after a housing replacement. The root cause can often be traced to the NFC chip crucial for Apple Pay transactions. If it’s damaged or not correctly positioned during the repair, Apple Pay won’t function. Here’s what I did:

  1. Check NFC functionality by using another NFC service.
  2. Reach out to the repair shop to discuss potential inspection and re-alignment of internal components.
  3. Otherwise, visit an Apple Store for a thorough diagnostic and component check. My local Apple Store fixed this for me by addressing the poor alignment of the NFC chip post-repair.
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Similar issue happened to me, and it turned out to be related to hardware. During a housing replacement, even slight misalignments can disrupt the NFC connectivity.

  1. I had my repair shop open the phone again to check the NFC antenna and its positioning.
  2. They found a small loose clip that, when fixed, solved the problem. If you’re still facing issues, insist that the repair technicians revisit the internal components to ensure everything is correctly installed.
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Dealing with post-repair Apple Pay issues can be frustrating. In my experience, the problem can be software-related rather than hardware.

  1. First, update your iPhone to the latest iOS version. Sometimes updates address these glitches.
  2. Try resetting network settings (Settings > General > Reset > Reset Network Settings). This often resolves connectivity problems.
  3. Finally, remove and re-add your cards in the Wallet app. My Apple Pay worked flawlessly after these steps.
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