Why is my phone not turning on and keeps showing Samsung?

Question

48 viewsAugust 19, 2024Phone

Dedric

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I’m really frustrated because my phone is not turning on and keeps showing the Samsung logo. It feels like it’s stuck in some kind of loop and won’t go past that point. I’ve tried pressing the power button multiple times, but it only shows the Samsung screen and nothing else happens. It’s puzzling because it was working fine just a while ago, and now it’s completely unresponsive except for the logo. I haven’t dropped it or exposed it to water recently, so I can’t understand what’s causing this issue. I need my phone for everyday tasks, and this issue is really disrupting my routine. I’m not sure what to do next or why this is happening.

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7 Answers

Mandel · Answer 1 · 2024-11-14T19:56:10+00:00

Once, my Samsung phone displayed only its logo incessantly. The fix was a bit more technical: I had to reinstall the firmware via the Odin tool. First, I downloaded the appropriate firmware from Samsung’s website, connected my phone to the PC, and followed the steps detailed on an official tutorial. This process reinstalls the software and often resolves the boot loop issue.

Montserrat · Answer 2 · 2024-11-10T21:19:49+00:00

Here’s another approach that worked for a friend of mine. Factory reset your phone, but remember this will erase all data on the device. To proceed, power off your phone, press and hold the power, Bixby, and volume up buttons until the Samsung logo appears. Navigate to ‘Wipe Data/Factory Reset’ using the volume buttons, select it with the power button, and confirm. Once the process is completed, select ‘Reboot System Now.’

Latanya · Answer 3 · 2024-11-06T20:02:31+00:00

Someone once explained that the problem could be an internal hardware issue. If you’re comfortable with it or have the option, consulting a technician to open the device and check for any loose components might help. In my case, a loose connector was the problem, and once secured, the phone functioned normally again.

Almena · Answer 4 · 2024-10-22T06:45:48+00:00

Faced a similar issue recently, and I resolved it by booting into Safe Mode. Here’s how: hold the power button; when the Samsung logo appears, release the power button and immediately press and hold the volume down button until the device finishes booting. If an app is causing the problem, Safe Mode will disable third-party apps, making it easier to identify the culprit.

Annis · Answer 5 · 2024-10-20T07:39:36+00:00

Here’s what worked for me when my Samsung phone showed similar symptoms. Wiping the cache partition can be helpful. To do this, power off your device. Next, press and hold the volume up button and the power button. Release all buttons when the Samsung logo appears, use the volume buttons to navigate to ‘Wipe Cache Partition,’ select it with the power button, and follow the prompts to complete. Once done, reboot the system.

Kaiser · Answer 6 · 2024-09-22T01:35:35+00:00

In a different scenario, my brother faced a similar problem and took the device to a technician. The issue turned out to be with the battery. The specialist replaced the old battery, which had degraded, and the phone started working perfectly fine afterward.

Sapphire · Answer 7 · 2024-09-19T10:09:41+00:00

The situation where your phone is stuck on the Samsung logo can be infuriating. A common fix involves forcing a restart. To do this, press and hold both the power button and the volume down button for about 15 seconds. This action will trigger a force restart. Additionally, ensure your phone has enough battery; plug it into a charger for at least 20 minutes before attempting to turn it on again.