Forgot my passcode. How do I reset the passcode?

Forgot my passcode. How do I reset the passcode?
I recently found myself locked out of my phone because I forgot my passcode. It’s incredibly frustrating to be in this situation because I rely on my phone for almost everything, from staying in touch with family and friends to managing my work emails. I tried several combinations that I thought could be the passcode, but none of them worked. Now, I’m worried that too many failed attempts might lock me out for good or make it even harder to reset. I’m anxious about possibly losing all my data if I need to completely reset the device. How do I go about resolving this issue and regaining access to my phone without losing valuable information?
5 Answers

If you forgot your passcode, you will need to erase your device to remove the passcode. This means you will lose all your data, but if you have a backup, you can restore it after erasing your device. Here are the steps you can follow:
- Connect your device to your computer and open iTunes (make sure it’s updated to the latest version).
- Put your device into recovery mode by following these steps:
- For iPhone 8 or later: Press and release the Volume Up button, press and release the Volume Down button, then press and hold the Side button until you see the recovery mode screen.
- For iPhone 7 or 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.
- For iPhone 6s or earlier: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.
- When you see the option to restore or update in iTunes, choose Restore.
- iTunes will download the software for your device. Wait for the process to finish.
- After the process is complete, you can set up your device as new or restore it from your backup.

Forgetting your passcode can be stressful, but don’t panic. Here’s a step-by-step method to reset it on your mobile device:
- Go to iCloud.com on a computer or another device.
- Log in with your Apple ID.
- Click on “Find iPhone”.
- Click on “All Devices” and select the device you need to erase.
- Click “Erase iPhone” to erase your device and its passcode.
- After erasing your device, you can restore it from a backup (if available) or set it up as new.
This way, you might be able to regain access to your device without stressing too much over lost data, as long as you regularly back up your devices.

Forgetting your passcode isn’t the end of the world. Here’s another approach that might work for your specific situation:
- Use the “Find My” app on another iOS device. Open the app and go to the “Devices” tab.
- Select the device you are locked out from.
- Choose the “Erase This Device” option. This will erase the entire device including the forgotten passcode.
- After the process completes, restart your device.
- Set up your device again. If you have a recent backup, restore it during this setup.

In case you forgot your passcode and have no backups available, the only solution, though somewhat drastic, is to restore your phone to factory settings using recovery mode. Here’s how:
- Ensure your phone is off.
- Plug your phone into a computer and open Finder or iTunes.
- Enter recovery mode:
- For iPhone 8 or newer: Quickly press and release Volume Up, quickly press and release Volume Down, then press and hold the Side button until the recovery-mode screen appears.
- For iPhone 7/7 Plus: Press and hold Side and Volume Down simultaneously until the recovery-mode screen appears.
- For iPhone 6s and earlier: Hold Home and either the Top (or Side) button simultaneously until you see recovery mode.
- In Finder or iTunes, select your device and then click “Restore”.
- This will erase your phone and install the latest iOS available.
- Follow on-screen instructions to set up as new or restore from a backup.
Different from other methods, this generally is a last resort when other recovery options fail. Make sure to back up your data frequently to avoid critical data loss in such emergencies.

When you forget your passcode, the first step that might help is to try using security questions or other verification methods if you’re locked out of an account, such as a social media or email account. Here is what I suggest:
- Navigate to the login page of the service you’re locked out from.
- Look for a link that says “Forgot Password” or “Having trouble logging in?”.
- Click on the link, and follow the prompts for account recovery, typically involving answering security questions or receiving a reset link via your email or phone number.
- If you manage to verify your identity, you can then set a new passcode.