How do I remove Samsungs Live Demo Unit Software?

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80 viewsSeptember 13, 2024Phone

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I recently acquired a Samsung device that appears to be set up as a live demo unit. Unfortunately, this software makes the device reset frequently and inundates me with promotional content. Despite searching through the settings, I haven’t been able to find any options to disable or remove the demo mode. These constant loops and restrictions are making it impossible to use the device effectively. I’m looking for a straightforward, step-by-step guide to help me completely remove Samsung’s Live Demo Unit Software. Detailed instructions from anyone who has dealt with this specific issue would be very welcome.

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5 Answers

Mckittrick · Answer 1 · 2025-01-07T00:02:51+00:00

Here’s another comprehensive way to handle this issue: 1. Identify your device’s model to ensure proper procedure. 2. Enter the hidden menu via *#0808# on the dialer. 3. Use the default password ‘5444’ to access the retail mode settings, and disable the demo mode. 4. Perform a factory reset through Settings > General Management > Reset > Factory Data Reset to ensure no demo software remnants remain. 5. Reinstall firmware if required, using Samsung’s Odin utility and following the detailed steps. These steps should help you clear the demo software and use your device normally.

Lena · Answer 2 · 2024-11-04T08:49:21+00:00

To remove Samsung’s Live Demo Unit Software, follow these steps: 1. Open the Settings app from the main menu. 2. Scroll down to the System section and find ‘Retail Mode’ or ‘Demo Mode.’ 3. Enter the mode by providing the password; usually, it’s ‘5444’ or ‘M729Q16K8546.’ 4. Inside, locate the ‘Deactivate’ or ‘Exit Retail Mode’ option. 5. Confirm to exit retail mode, and the device should reboot without the demo software.

Zaccur · Answer 3 · 2024-10-17T20:33:59+00:00

Disabling the Samsung live demo unit software can be done as follows: 1. Use the dialer to enter the code ‘*#87976633#’ to exit retail mode directly. 2. If the code fails, go to settings and locate ‘Retail Mode’ or ‘Demo Mode,’ then enter the password (‘5444’ or ‘M729Q16K8546’) and deactivate the mode. 3. Alternatively, use ADB commands: download and install ADB on your computer, connect the device via USB with USB Debugging enabled, and use the command ‘adb shell pm uninstall -k –user 0 com.samsung.retailmode.’ Reboot the device afterward.

Trinidad · Answer 4 · 2024-10-16T00:39:05+00:00

Here’s how you can disable the demo unit software on a Samsung device: 1. Open the Settings app and go to Device Options. 2. Tap on ‘Retail Mode’ or ‘Demo Mode’ and enter the password ‘5444’ or ‘M729Q16K8546.’ 3. Within the mode, navigate to the Mode Configuration and choose ‘Deactivate’ or ‘Remove Demo Mode.’ 4. Finally, perform a factory reset via Settings > System > Reset options > Factory data reset. This process should eliminate any remnants of the demo software, making your device usable normally.

Lon · Answer 5 · 2024-09-30T20:40:19+00:00

I had the same problem and here’s what worked for me: 1. Access the secret menu by dialing *#0808# on the phone. 2. Once inside the USB settings menu, select ‘AP’ and save the settings. 3. Download Samsung’s Odin software and appropriate firmware for your device from a computer. 4. Connect your device via USB, enter download mode (Power off, then hold Volume Down + Home + Power), and use Odin to flash the firmware. 5. Upon reboot, set up your device fresh; this removes the demo software completely. Note: Firmware flashing can void warranties, so proceed with caution.