How to fix Pixel 5’s fingerprint scanner?

How to fix Pixel 5’s fingerprint scanner?
I recently started having issues with my Pixel 5’s fingerprint scanner, and it’s been quite frustrating. The sensor used to work flawlessly, unlocking my phone instantly with a gentle touch. However, now it seems to be inconsistent and unreliable. Sometimes it doesn’t recognize my fingerprint at all, and I’m forced to enter my password manually. Other times, it takes multiple attempts before it finally registers my fingerprint, which is really inconvenient. I’ve tried cleaning the sensor and even re-registering my fingerprints, but the problem persists. I haven’t dropped my phone or exposed it to extreme conditions, so I’m puzzled about what’s causing this issue. I rely heavily on the fingerprint scanner for quick access to my phone and certain apps, so this malfunction is disrupting my daily routine. I’ve been searching for ways to resolve this, but nothing seems to work. Is there something I’m missing or a specific setting I need to adjust? I’m looking for some guidance on how to fix Pixel 5’s fingerprint scanner to make it as reliable as it used to be.
5 Answers

One potential fix you might try involves adjusting your security settings:
- Reset Security Settings: Navigate to Settings > Security and Location > Fingerprint, and then remove all existing fingerprints.
- Restart Your Device: Sometimes, simply restarting your phone can clear up temporary issues affecting the fingerprint sensor.
- Reconfigure Fingerprints: Add your fingerprints again, making sure to capture all edges of your finger during the setup process for better recognition.
- Avoid Moisture and Oils: Ensure your fingers are clean and dry, as moisture can impact the sensor’s ability to read your fingerprint.
These steps help ensure that your fingerprint scanner can accurately read and identify your prints without interference.

If you’re experiencing issues with your Pixel 5’s fingerprint scanner, here are a few steps you can try:
- Clean the Sensor: Make sure the fingerprint sensor is clean and free of any dirt, oil, or smudges. Use a microfiber cloth to gently wipe the sensor.
- Re-Register Your Fingerprints: Delete your existing fingerprints and add them again. Make sure you register the same finger multiple times from different angles to improve accuracy.
- Enable Fingerprint Unlock in Safe Mode: Sometimes third-party apps can interfere with the fingerprint scanner. Restart your phone in safe mode and check if the fingerprint scanner works fine. If it does, an app might be the cause.
- Check for Software Updates: Ensure that your phone is running the latest version of Android. Go to Settings > System > Advanced > System update to check for updates.
- Calibrate the Sensor: There are apps available on the Play Store that can help you recalibrate the fingerprint sensor. Use one of these to see if it improves performance.
- Check Screen Protector: If you’re using a screen protector, it might be affecting the sensor. Consider removing it to see if the issue is resolved.

To address the issue, consider examining and potentially modifying the phone’s settings:
- Verify Fingerprint Settings: Double-check that the fingerprint scanner is enabled in the security settings. Sometimes it can get disabled unintentionally.
- Sensitivity Adjustments: On some devices, you can adjust the touch sensitivity to accommodate for screen protectors.
- Experiment with Finger Placement: Try different angles and pressures to see which works best in ensuring consistent recognition.
These small tweaks in settings can sometimes resolve the problem.

My Pixel 5’s fingerprint scanner once gave me headaches, but I found a fix that worked for me:
- Use A Different Finger: Register a different finger than usual. If your default finger becomes worn from use, the sensor may struggle to recognize it.
- Adjust How You Hold the Phone: Sometimes altering the way you hold your phone can make it easier for the sensor. Find a natural and consistent position that works.

The experience you’ve described sounds all too familiar. When I ran into this issue on my Pixel 5, here’s what worked for me:
- Update Firmware: Ensuring your phone is up-to-date with the latest firmware can sometimes resolve these issues. Google often releases updates to fix such bugs.
- Safe Mode Check: Boot your phone into safe mode to verify if a recently installed app is causing interference with the fingerprint sensor functionality.
- Feedback and Support: If all else fails, contacting Google’s customer service for further assistance can provide a more tailored solution specific to your device’s problem.
These troubleshooting steps restored the fingerprint scanner’s reliability for me and allowed it to function as expected.