I forgot my backup password? How do I fix it without clearing data?

You might consider contacting your device’s support team. With proper proof of ownership, they could guide you on resetting the backup password. Phone support might offer solutions that are different from online advice. Support teams often have access to tools or methods that are not available to the general public, potentially allowing you to reset the forgotten password without data loss.

Hiring a professional data recovery service could be the safest option. Experts in this field handle similar cases and might have advanced tools and techniques not accessible to regular users. They can attempt to remove the password layer without affecting the data. Although costly, the value of your data might justify the expense. Ensure you select a reputable service with positive reviews for optimal safety.

Here’s an approach my buddy suggested:

1. Boot into Safe Mode: Power off your device. Turn it back on while holding the volume down button to boot into Safe Mode.
2. Clear Credentials: In Safe Mode, navigate to Security settings and clear all credentials.
3. Reset Password: Attempt a password reset.
4. Reboot Device: Reboot your device normally and verify if the password reset worked. This method is not universal but is worth trying to avoid data loss.

Here’s an idea that worked for my partner:

1. Temporary Unlock Tools: Some software tools available online offer temporary unlocking solutions for Android devices, typically through downloading an APK.
2. Follow Instructions: Follow the tool’s user guide meticulously to avoid problems.
3. Backup Data: If successful, quickly back up all essential data and consider changing your backup password or security setup to something more memorable and secure. Be cautious and ensure the APK is from a trusted source to avoid malware or device compromise.

For Huawei or Honor device owners, HiSuite software could be the trick.

1. HiSuite Installation: Download and install HiSuite from the Huawei website on your computer.
2. Connect Device: Connect the device via USB cable to your computer.
3. Backup Data: Use HiSuite to create a full data backup.
4. Unlock Screen Lock: Utilize HiSuite’s screen unlock option to reset your device’s screen lock and possibly the backup password. This method keeps you from needing to interact with the device’s physical password input interface, potentially saving your data.

Look to third-party apps for encrypted backups. Check their forums or customer support for assistance. These services often have robust data security and may offer specific methods for recovering or resetting your password without losing data. Provide details about your app version and account for tailored solutions.

If you’ve forgotten your backup password but want to avoid data loss, try these methods:

1. Google Account Recovery: Ensure your device is connected to your Google account. Some Android devices have a ‘Forgot Password’ option which utilizes your Google account for password reset.

2. Samsung’s Find My Mobile: For Samsung users, the Find My Mobile service may rescue you. Remotely unlock your device without losing data.

3. Smart Lock Features: Utilize Smart Lock options if they were setup, such as trusted places or devices, to bypass the password screen.