What should I do if I encounter the error ‘the add on for the following application is corrupted’ on my PS4?

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53 viewsSeptember 4, 2024Game Console

Frankie

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Recently, I’ve been facing a frustrating issue with my PS4 where I receive an error message stating ‘the add on for the following application is corrupted.’ Whenever I try to launch a game or use a specific add-on, this error pops up, preventing me from enjoying the content I’ve paid for. I’ve tried restarting my console and even reinstalling the affected game, but nothing seems to resolve the problem. This issue has become a significant inconvenience, and I’m at a loss for what steps to take next. It feels like I’ve exhausted all basic troubleshooting methods, but the error keeps reoccurring. Can anyone explain why this might be happening and what other actions can be taken to address this persistent error?

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7 Answers

Lea · Answer 1 · 2024-12-13T23:39:10+00:00

Sometimes, a simple restart of the PS4 is the answer. Just turning it off and back on may help refresh the system, fixing minor issues that disrupt your add-ons.

Faith · Answer 2 · 2024-12-10T00:21:17+00:00

Check your internet connection because a strong, reliable connection is crucial. Steps include:
\n1. Restarting both router and PS4.
\n2. Using a wired connection for stability.
\n3. Checking PSN for any service outages.

Dorit · Answer 3 · 2024-12-02T15:42:31+00:00

Occasionally, the best approach is to contact PlayStation Support for professional assistance. They offer insights based on your account and specific situation. Use the official channels on their website.

Henrique · Answer 4 · 2024-11-22T15:34:36+00:00

When the add-on remains corrupted, damaged system files could be the culprit. Consider initializing your PS4 after backing up data:
\n1. ‘Settings’ > ‘System’ > ‘Back Up and Restore’ to back up.
\n2. ‘Settings’ > ‘Initialization’ > ‘Initialize PS4’ and select ‘Full.’
\nThis diligent reset can clear corrupted system files.

Zacharaih · Answer 5 · 2024-10-28T18:49:56+00:00

Start by removing the problematic add-on:
\n1. Navigate to ‘Settings’ on your PS4.
\n2. Select ‘Storage,’ choose the appropriate storage space.
\n3. Go to ‘Applications,’ find the game with the corrupted add-on.
\n4. Use ‘Options’ to delete the faulty add-on.
\nThen, re-download the add-on via the PlayStation Store.

Krishna · Answer 6 · 2024-10-24T04:42:58+00:00

Clearing your PS4’s cache might help:
\n1. Completely turn off the PS4.
\n2. Unplug the power cord.
\n3. Wait for 2 minutes, then reconnect.
\n4. Power on the PS4 and check if the problem persists.

Kinipela · Answer 7 · 2024-10-12T20:10:15+00:00

I had the same issue and rebuilding my PS4’s database resolved it. Boot your PS4 in Safe Mode by holding the power button for about 7 seconds until it beeps a second time. Select ‘Rebuild Database’ from the list. It may take some time, but it fixed my corrupted add-on problem effectively.