What should I do if I notice a black spot and unresponsive screen on my phone?

What should I do if I notice a black spot and unresponsive screen on my phone?
I recently noticed that my phone has developed a black spot on the screen. At the same time, the touch functionality has become unresponsive in certain areas. I’m not sure what caused this, but it makes it difficult to use my device properly. The black spot appears to be growing slightly, and the unresponsive areas seem to be spreading as well. I’m worried that this issue might get worse over time and potentially lead to a completely unusable screen. I’ve tried restarting my phone and even gently cleaning the screen, but nothing seems to help. I’m not sure if this is a hardware problem or something that can be fixed with a simple adjustment. This issue is really frustrating because it hinders my ability to perform basic tasks on my phone. I would appreciate any insights into what might be causing this problem and what steps I should consider next.
6 Answers

- Check for any available software updates for your phone. Sometimes, bugs in the existing software can cause issues with the screen.
- If there are no updates, perform a soft reset by holding down the power button and volume down button simultaneously for about 10 seconds. This forces the phone to restart and can resolve minor glitches.
- For the black spot, you should consult a phone repair specialist quickly, as it might spread, discussing options for screen repair or replacement.

- The black spot on your phone screen could be due to physical damage, possibly from a sharp object or a drop. This damage can cause the liquid crystal in the display to leak, spreading over time.
- The unresponsive touch areas might also be related to the same physical damage or an issue with the digitizer, which detects touch inputs. Both problems may require professional repair or screen replacement.
- In the meantime, use a screen protector to prevent further damage and try using an external touch method, like a stylus, to see if it works.
- Regularly back up your important data to avoid losing any information if the screen becomes fully unresponsive.

- The symptoms you describe are likely due to internal damage, possibly involving the LCD or OLED layers. This could result from impact or stress on your device. 2. Start by restarting your phone or performing a factory reset to rule out software issues. If these steps don’t help, it’s best to consult a certified technician for an accurate diagnosis and repair.

- Inspect the area to see if there’s visible crack or damage. Physical damage often requires professional help to repair.
- Recalibrating the touch screen through your phone’s settings might help with unresponsive areas. Some devices include calibration tools for this.
- If recalibrating doesn’t help, use assistive technology, like enabling voice control or connecting a mouse via USB OTG to manage essential tasks temporarily.
- Avoid exposing the screen to pressure or heat, which could make the black spot worse. Consult professional advice for screen repair or replacement if DIY attempts fail.

- The combination of a black spot and an unresponsive screen often points to a hardware problem rather than a software issue. Drops or heavy pressure can cause these symptoms.
- Remove any protective case to check if it’s causing pressure points, as poorly fitted cases can damage the screen over time.
- If the screen remains unresponsive, back up your important data using a computer or cloud service to prevent data loss.
- Seek professional repair service to address the issue, as ignoring it could lead to more significant problems, potentially necessitating screen or digitizer replacement.

In my experience, a black spot coupled with an unresponsive screen usually indicates a damaged display.
1. DIY repair kits are available online but require technical skills and could void the warranty.
2. The best option is to contact your device manufacturer or visit an authorized service center. Professional technicians can handle screen replacements or digitizer repairs safely.
3. To prevent the damage from worsening, handle your phone carefully and minimize impacts. Backup your data to ensure you don’t lose valuable information until repairs can be made.