Why can’t people hear me on the other end of my messenger video call?
Why can’t people hear me on the other end of my messenger video call?
I’ve been experiencing a frustrating issue during my video calls on Messenger. Despite ensuring that my microphone is enabled and my volume settings are correct, for some reason, the person on the other end just can’t hear me. This problem seems to occur randomly; sometimes everything works perfectly, but other times, no matter what I do, my audio doesn’t go through. My internet connection is stable, and I’ve tried restarting my device multiple times, but the issue persists. I’m starting to wonder if it’s a problem with the app itself or if there’s something else I’m missing. This situation is really inconvenient, especially during important calls.
4 Answers
Sometimes, the issue of someone not hearing you on a Messenger video call boils down to permissions. Ensure Messenger has the necessary permissions to access your microphone. On Android, go to Settings > Apps > Messenger > Permissions, and confirm that microphone access is enabled. On iOS, navigate to Settings > Messenger, and enable the microphone. Permissions being off could easily render your mic unusable during video calls.
I had a persistently similar issue, and after some trial and error, realized the source was an external Bluetooth device connected to my phone. If you’re using any external audio devices, disconnect them and use the phone’s built-in microphone and speaker instead. Steps to do this include: Go to your phone’s Bluetooth settings. Disconnect all paired devices. Retry the video call on Messenger. This action can eliminate the chances of audio routing errors leading to call participants not hearing you.
I experienced this problem and found that it often occurs due to conflicting apps that might be using the microphone simultaneously. Try this: Completely close all other applications that might be using your microphone, such as other video calling or voice recording apps. Restart the Messenger app and initiate the video call again. This could free up the microphone for exclusive use by Messenger, solving the audio issue.
Audio issues on Messenger video calls often occur because of outdated app versions. Check if you have the latest version: Open Google Play Store or Apple App Store. Search for Facebook Messenger. If an update is available, click ‘Update.’ This simple act of updating the app can resolve many underlying bugs and compatibility problems affecting audio functionality.