Why have my voicemails disappeared on my iPhone?
Why have my voicemails disappeared on my iPhone?
Recently, I noticed that all my voicemails on my iPhone have disappeared. It’s really frustrating because I rely on my voicemails for important messages, and now I can’t seem to find any of them. I’m not sure if this is due to an iOS update, a glitch, or something else entirely. I haven’t deleted them myself, and they were there just a few days ago. I’ve checked all the usual places, like the Voicemail tab in the Phone app, but there is nothing there. Does anyone know why this is happening and what might be causing my voicemails to vanish?
9 Answers
Exploring Apple’s support forums, one solution to disappearing voicemails was to reset all settings:
1. Navigate to Settings > General > Reset.
2. Click ‘Reset All Settings’.
3. Confirm. (This won’t erase your data but will require reconfiguration of things like Wi-Fi passwords and wallpaper.) This can resolve deeper software conflicts, potentially recovering lost voicemails.
Once, my device lacked sufficient storage leading to the disappearance of voicemails. Checking through Settings > General > iPhone Storage and freeing up space worked:
1. View your storage.
2. Remove unused apps, messages, and photos.
3. Restart the phone and check your voicemail tab again. Clearing storage often solves these issues.
When I faced this issue, I simply rebooted my iPhone and it resolved the problem. It’s straightforward but effective. Here’s how: press and hold the power button until the ‘slide to power off’ slider shows up, slide it to turn off the device, and then while holding the power button again, wait for the Apple logo to appear.
It might be due to an accidental setting change or a software glitch. Following these steps could help:
1. Open the Phone app and go to Voicemail.
2. Scroll down to check if older messages are hidden.
3. Verify your Visual Voicemail settings via Settings > Phone > Change Voicemail Password.
4. Check the Deleted Messages folder for any accidental deletions.
Similar to your scenario, after an iOS update, I lost my voicemails. Visiting the Apple Store, a genius bar rep reinstalled the latest iOS in recovery mode, which restored my voicemails. Plug your iPhone into a computer, utilize iTunes or Finder, and begin the iOS restore process carefully (data will be erased, so back up beforehand).
Check if your iCloud settings are in order. Sometimes, voicemail issues stem from storage or syncing problems. Here’s what to do:
1. Go to Settings > [Your Name] > iCloud.
2. Confirm that you have enough iCloud storage.
3. Ensure iCloud backup for Voicemail is enabled, if available.
4. Correct date and time settings by going to Settings > General > Date & Time, as incorrect settings might disrupt syncing.
Check if ‘Do Not Disturb’ is on because it sometimes bypasses notifications:
1. Open the Control Center and ensure ‘Do Not Disturb’ is off.
2. Schedule settings are under Settings > Do Not Disturb, disable those automatic schedules too.
Verify voicemail forwarding settings in the Phone settings; ensure incoming messages aren’t redirected.
This could be your carrier’s fault. Contact your mobile carrier’s support and explain the situation. They often store the voicemails and can check for any system-wide glitches or even restore lost messages. It’s important as they can provide more technical insights regarding network-related issues.
