Why is my PS4 not ejecting the disc?
Why is my PS4 not ejecting the disc?
I’ve been facing a frustrating issue with my PS4 where it won’t eject the disc. Whenever I try to eject it using the button on the console, nothing happens, and the disc remains stuck inside. I’ve also tried using the controller to eject the disc, but it still doesn’t work. It makes a faint noise as if it’s attempting to eject, but then it just stops. This problem is preventing me from playing other games or using my console as I’d like. I haven’t made any recent changes to my setup, and I’m unsure why this is happening. Could it be a mechanical problem with the disc drive, or is it more likely an issue with the system software? I’m hesitant to forcefully remove the disc in case it causes further damage. Any insight into why my PS4 is not ejecting the disc would be greatly appreciated.
5 Answers
Sometimes, a slight tilting of your PS4 can help. Gently tilt your PS4 at a slight angle with the front side lifted upward while pressing the eject button. This can help align the disc correctly within the drive and allow it to eject smoothly. Be cautious while doing this to prevent any damage to the drive, but it might solve the issue without needing any tools or disassembly.
If simpler fixes don’t work or if you’re uncomfortable attempting them, it might be best to consult with a professional technician. PS4 hardware specialists can diagnose and fix issues with the disc drive, ensuring no further damage happens to your console. They have the necessary tools and expertise to properly open and repair the system, providing a reliable solution to persistent ejection problems.
I’ve encountered this problem with my own PS4, and it was due to a hardware fault in the disc drive. Try using the manual eject screw to remove the disc. First, switch off your PS4 and unplug it. Place it on a flat surface, then remove the glossy side panel on the top of the console. You’ll find a small screw just below the disc drive. Use a Phillips-head screwdriver to turn this screw counterclockwise, and the disc should eject. This method is safe and ensures your disc drive isn’t damaged during the process.
Here’s what worked for me: you might be experiencing a temporary software issue. Start by turning off your PS4 completely and unplug it from the power source. Leave it disconnected for a few minutes. After that, reconnect the power cord and hold the power button for about 7 seconds until you hear a second beep. This action will boot your PS4 into Safe Mode. In Safe Mode, select ‘Restart PS4’ and try ejecting the disc once the system reboots. This should resolve minor software glitches preventing the disc from ejecting.
Checking for system updates could resolve software-induced ejection problems. Ensure your PS4 is connected to the internet, then go to Settings, navigate to System Software Update, and follow the prompts to install any available updates. Once updated, restart your PS4 and attempt to eject the disc again. Often, these updates include fixes for hardware-related software bugs, so it’s worth trying.